Scyllacat (scyllacat) wrote,

It's all about me: Why e-mails are so easily misunderstood / The Christian Science Monitor - CSMonit

It's all about me: Why e-mails are so easily misunderstood / The Christian Science Monitor - CSMonitor.com

Also, in another source (I culled these links from "Cracked," BION):  "One study at UCLA indicated that up to 93 percent of communication effectiveness is determined by nonverbal cues. Another study indicated that the impact of a performance was determined 7 percent by the words used, 38 percent by voice quality, and 55 percent by the nonverbal communication." 

I think I'm going to stop reading and responding to comments, because they're even more "immediate" and misunderstood than email.
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